Terms of Service
Contents
1. About these terms
These Terms of Service (the "Terms") are a legal agreement between you (the "user," "shop," or "you") and Resell4.me ("we," "us," or "Resell4.me"), governing your use of the Resell4.me web application, website, and related services (collectively, the "Service"). By signing up for or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
2. The service
Resell4.me is a web-based software application designed for consignment, resale, and booth-rental shops. It provides inventory management, point-of-sale, consignor settlement, reporting, and related tools. The Service is provided "as a service" over the internet; you do not receive a copy of the software to install on your own computer.
3. Your account
To use the Service you must create an account. You represent that:
- You are at least 18 years old and legally capable of entering into contracts.
- The information you provide is accurate and current, and you will keep it updated.
- You are responsible for maintaining the confidentiality of your password and for all activity under your account.
- You will notify us promptly if you suspect unauthorized access to your account.
You may create one account per business. Sharing login credentials with third parties is discouraged and may result in suspension at our discretion.
4. Subscription and billing
The Service is offered on a paid subscription basis with tiers described on our pricing page (currently "Essentials" and "Professional"), and may include a demo mode with sample data at no cost.
Payment
Subscription payments are processed by Stripe, Inc. You authorize recurring charges to your chosen payment method at the interval you select (monthly or annual) until you cancel. We do not store full payment card numbers on our servers.
Cancellation and refunds
You may cancel your subscription at any time from within the Service. Cancellation takes effect at the end of your current billing period; you retain access until then. Unless required by law, fees already paid are non-refundable.
Price changes
We may change subscription prices with at least 30 days' notice by email or in-app notification. Continued use of the Service after the effective date of a price change constitutes acceptance of the new price.
Failed payments
If a scheduled payment fails, we may suspend or downgrade your account until payment is received. Your data is retained during this period subject to our retention policy described in our Privacy Policy.
5. Your data and content
You own your data. All shop data you enter into the Service — including inventory, consignor records, customer records, transactions, settlements, and photographs — remains your property. We do not sell your data or share it with advertisers.
You grant Resell4.me a limited, non-exclusive license to store, process, display, transmit, and back up your data solely to provide the Service to you. This license ends when you delete your data or close your account (subject to reasonable retention periods for backups and legal compliance as described in our Privacy Policy).
You are responsible for the accuracy, legality, and appropriateness of the data you enter. You represent that you have the right to collect and store any personal information about your consignors or customers that you enter into the Service, and that you comply with applicable privacy laws in doing so.
6. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose or to facilitate the sale of goods prohibited by law.
- Attempt to gain unauthorized access to other users' accounts, our systems, or our third-party providers.
- Reverse-engineer, decompile, or attempt to extract source code except as expressly permitted by law.
- Use automated means (bots, scrapers) to access the Service in ways that unreasonably load our infrastructure.
- Resell, sublicense, or white-label the Service without a separate written agreement.
- Use the Service to harass, defame, or send unsolicited bulk communications.
- Upload content that infringes anyone's intellectual property, contains malware, or is otherwise harmful.
We may investigate suspected violations and suspend or terminate accounts found to be in violation.
7. Third-party services
The Service relies on third-party providers for infrastructure and features, including but not limited to: Supabase (database, authentication, and serverless functions), Stripe (subscription billing and optional card processing), Anthropic (AI-assisted features such as "Q"), Resend (transactional email), Cloudflare (application and website delivery, security, and DNS), and InMotion Hosting (support mailbox hosting). Your use of the Service is also subject to the terms and privacy practices of these providers, which we do not control. A current list is maintained in our Privacy Policy.
8. Service availability
We strive for high availability but do not guarantee uninterrupted service. The Service may be temporarily unavailable due to maintenance, updates, third-party outages, or events outside our reasonable control. We may also modify, suspend, or discontinue features at our discretion; material changes affecting paid features will be communicated with reasonable notice.
9. Termination
Your right to cancel: You may cancel at any time from within the Service. To delete your account and associated data, email support@resell4.me — we will process your request within 30 days.
Our right to suspend or terminate: We may suspend or terminate your account if you violate these Terms, fail to pay applicable fees, use the Service in a way that poses a security or legal risk, or as otherwise required by law. Except in cases of serious violation, we will attempt to give reasonable notice.
Upon termination, your access ends and your data may be permanently deleted after a reasonable retention period as described in our Privacy Policy. Sections of these Terms that by their nature should survive (including Sections 5, 10, 11, and 12) will survive termination.
10. Disclaimer and limitation of liability
Plain-English summary: The Service is provided as-is, we can't promise it will be perfect, and our financial liability to you is capped at what you paid us in the last 12 months. This is standard for SaaS products and does not eliminate rights you have under applicable law.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, secure against every threat, or that defects will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESELL4.ME'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT WILL WE BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages, so some of the above may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless Resell4.me and its operators from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your violation of these Terms; (b) your data or your use of the Service; (c) your violation of applicable law; or (d) your violation of the rights of any third party, including your consignors or customers.
12. Governing law and disputes
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Grayson County, Texas, and you consent to the personal jurisdiction of those courts.
13. Changes to these terms
We may update these Terms from time to time. If changes are material, we will provide notice by email or within the Service at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
14. Contact
Questions about these Terms? Email support@resell4.me.